Frequently Asked Questions
Everything you need to know about bringing POSTERA style into your home.
What materials are used in POSTERA home decor?
We prioritize premium, sustainable materials. Our textiles are 100% organic cotton or linen, and our furniture pieces are crafted from FSC-certified hardwoods and recycled metals to ensure durability and style.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
Do you offer international shipping?
Yes, POSTERA ships to over 40 countries. Shipping costs and delivery timelines vary by location and will be calculated at checkout based on the weight and dimensions of your order.
How can I track my furniture delivery?
Once your order ships, you will receive an email with a tracking number. For large freight items, our delivery partner will contact you directly via phone to schedule a specific delivery window.
Are your products covered by a warranty?
All POSTERA furniture pieces come with a 1-year limited warranty covering manufacturing defects. Decor items and textiles are covered for 90 days from the date of purchase.